At Ties.sg, we want you to be completely satisfied with your purchase.We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us via email within 14 days (Singapore Orders) / 30 days (International Orders) of placing your order. Once we have approved the refund, you will be required to ship the items back to us at your cost.
Blk 3016 Bedok North Ave 4
Once a return is authorised, we will refund your payment less any shipping and handling charges.
If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. The shipping fee is $3 for Singapore orders and $7 for international orders. Please return authorised orders in its original form and packaging. We must receive the return within 14 days (Singapore Orders) / 30 days (International Orders) from the day the return authorisation was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Please include a copy of your sales receipt for faster service. When we receive the item, we will credit your account promptly and you will receive the credits within 10 working days.
For any enquiry on refund, do email us at email@example.com or call us at +65 6815 7867.